- How to calculate the loading time in different cities? Loading time is calculated based on various factors, including the size and nature of the cargo, local regulations, and the efficiency of our loading and unloading processes. Our advanced logistics system considers these variables to provide accurate loading time estimates for different cities..
- How does the delivery to the warehouse occur if there is no seaport in the city?GlobulExpress has a comprehensive network that extends beyond seaports. In cities without seaports, our logistics experts seamlessly manage the transportation of your cargo from your location to the nearest suitable facility, often utilizing a combination of road, rail, or air transport.
- Can you guarantee the exact delivery date?While GlobulExpress strives to meet delivery timelines, providing an exact delivery date guarantee is subject to various factors, including external influences like weather conditions, customs processes, and unforeseen events. We offer estimated delivery dates based on our best assessments.
- How are sea shipping costs calculated?Sea shipping costs are calculated based on several factors, including the type and size of the cargo, the shipping route, the distance between ports, container type, fuel prices, and any additional services required, such as customs clearance or inland transportation.
- Is it possible to reissue documents for receipt while the goods are on the way?Yes, it is possible to reissue documents for receipt while the goods are in transit. However, certain procedures and considerations may apply. Please contact our customer support team as soon as possible to discuss your specific situation and initiate the necessary processes.
- Should we purchase additional insurance?Yes, GlobulExpress provides basic insurance coverage for shipped goods as part of our standard shipping services. However, the coverage may have limits and may not fully cover certain types of goods or specific circumstances.